---
title: Chris Landrum
description: Chris is a Principal with Spinnaker Consulting Group.
---
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# Chris Landrum
Head, New Business and Client Relations
- [mailto:Chris.Landrum@SpinnakerConsultingGroup.com](mailto:Chris.Landrum@SpinnakerConsultingGroup.com)
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**Chris is a Principal with Spinnaker Consulting Group. His focus areas include business strategy, operational & process improvement, change management, and large project implementation.**
In his 13 years as an executive with Capital One Financial, Chris led a variety of teams including operations, IT, and business strategy across the company’s Credit Card and Retail Banking Divisions. Having worked in all traditional areas of a corporation, Chris is adept at identifying root cause and working across teams to formulate a path forward, drive corporate-wide buy-in and deliver against commitments.
Prior to Capital One, Chris was an Armor Officer in the US Army. His last role was the lead planner of a five-thousand-person Brigade Combat Team. He also is a proud graduate of the US Army’s Ranger School after spending more than his fair share of time there.
Chris has an undergraduate degree from the University of Virginia and a Master’s in Business Administration from the University of Richmond. He lives in Richmond, Virginia with his wife Sarah and two children. Chris has a passion for real estate and spends his free time growing his real-estate investment (REI) company.
## Articles By **This Author**
### [Get to Know Catherine Landrum: Continuous Improver Nov 23, 2021 Although Catherine Landrum spent much of her childhood in the pool as an All-American swimmer, and later in the gym as a Division 1 volleyball player, her true love was always the outdoors. At age 7, she begrudgingly gave up hot chocolate by the fireplace to trek 10 miles to the top of Glacier National Park, where a snowstorm was raging. But the view from the top was spectacular, and she was hooked. Risk Management & Regulatory Compliance, Issue Management, Compliance 1 minute read](https://www.spinnakerconsultinggroup.com/insights/blog/catherine_landrum)
### [End of Forbearance Programs Puts Unprepared Banks at Risk Sep 30, 2021 Any action taken in the interest of a customer in a single, perhaps pivotal, moment in time has the potential to get flipped on its head and cause difficulty down the road. Risk Management & Regulatory Compliance, Compliance, Risk Management, Governance & Policy 6 minute read](https://www.spinnakerconsultinggroup.com/insights/blog/mortgage_forbearance)
### [Aligning Credit Policies and Processes to Meet Regulatory Compliance Sep 16, 2021 The Big Picture Whether we’re talking about a policy or the processes your bank has put in place to support its intent, the connection between the two often erodes over time. Data & Analytics, Risk Management & Regulatory Compliance, Change Management 1 minute read](https://www.spinnakerconsultinggroup.com/insights/blog/credit_policies__cs)
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