Deb comes to Spinnaker Consulting Group with over two decades of financial / insurance experience with two Fortune 100 companies. She has a vast knowledge of 1st and 3rd party operations with a proven track record in each. Deb has a passion for getting to the heart of the issue through collaboration and building long lasting solutions through data mining and partnership.
Deb’s experience includes over a dozen years managing day to day operations and using statistical data to optimize performance and reduce network risk impacts. Most recently, Deb spent over eight years effectively managing and partnering with multiple 3rd party agencies within Recoveries for Card, Auto, and Demand Deposit. During this time, she was instrumental in risk identification, process improvements, establishing control monitoring, contract, policy and procedure review and achieved extensive expertise in on and off-boarding 3rd party partners. In addition, Deb was engaged in multiple business expansion projects, was a key contributor for the development of a new charged-off system, and was recognized for expanding digital collection operations, which resulted in over 100 million dollars per year.
Deb has a sincere passion for helping others achieve their best by mentoring and coaching. Recognized as a leader who is observant, listens, supports, and encourages, Deb helps other achieve what they never thought possible. She is Six Sigma Green Belt certified. Her past certifications / licenses have included work force management, Series 6 and 63 licenses, Property and Casualty, as well as Life and Health.
Deb graduated from the University of Mary Washington with a Bachelor of Science Degree in Biology. When away from the office, Deb enjoys spending time with her husband Glenn and two sons: Chase and Camden. Some of her passions include researching family history and reading. She also spends a significant amount of time volunteering at Lifepoint Church as well as various other nonprofits in the Fredericksburg area.