As a Spinnaker consultant, Michele Gulasky brings with her over 20 years of Project Management, Operations, Regulatory and Compliance experience while working for Capital One and 2 years consulting for two Fortune 500 Financial Services Companies
While consulting, Michele has helped reduce FCRA, Bankruptcy, and Collections operational and regulatory risk, streamlined credit reporting processes, executed credit risk enhancements, and led remediation efforts due to control breakdowns all in support of the heightened regulatory scrutiny. Most recently, Michele has operated as the second line of defense, evaluating issue breakdowns, and determining the effectiveness of control standards to prevent future risk events. Prior to consulting, Michele spent over a decade managing large, complex programs at Capital One, which involved implementing new requirements based on updated Regulatory and Compliance requirements, bridging new partnerships, and executing mergers and divestitures while ensuring Regulatory, Compliance, Technical, and Customer Experience remained above board.
Michele’s experience includes a wide variety of skills in Project/Program Management, Process, Change Management, and Risk Management and has a proven track record in leading large-scale transformation efforts, solving complex problems, building effective teams, and driving solutions forward. She has managed integrations and regulatory changes, creating delivery frameworks that resulted in on-track and well-managed initiatives while optimizing the customer experience. Michele’s skills include running quality programs, organizing and executing command centers, risk and control testing, creating effective action plans, and creating and delivering training. She provides end to end support while implementing preventative control measures. She is a customer advocate and a trusted advisor in resolving business issues. Michele is a Project Management Professional (PMP) and additionally, has certification as an Agile Scrum Master and Lean.
Michele has a Bachelors in English, Journalism, and Mass Communications from Elon University. She also studied Human Resource Development at George Washington University where she earned her Master’s Certificate in Project Management. She currently lives in Glen Allen, VA with her husband Kenny and their three boys. Outside of the office, you can usually find her rooting on her sons at a variety of sporting events, hiking to a scenic view, and enjoying a number of water sports.