Victoria is an Advisor with Spinnaker Consulting Group and brings more than 12 years of experience spanning financial services, telecommunications, startup and non-profit. She is passionate about employee engagement, strategy, and improving processes to drive operational efficiencies. A key strength of Victoria’s is being able to assess the current state, collaborate cross-functionally to determine gaps and/or pain points, design and implement the agreed upon future state, manage through the change, and then transition the new process to be managed as ‘business as usual.’
Her experience includes developing and delivering training, managing call centers, strategic program and project management, and communications. Victoria is both analytical and creative; she enjoys developing data-driven solutions and developing visual content.
Victoria has a BS in Business Administration from Messiah College. She recently relocated to Richmond, VA where she lives with her husband and their two rescue dogs. In her spare time, she enjoys biking, organizing, and spending time with her family.