Hanna Turner

The Big Picture How good are you at listening? I mean, truly listening? For a long time, I thought I was. Despite my well-intentioned impatience and confidence, I was sure I already had the answers. I'd nod, smile, and solve the problem I perceived to be at hand.

Data and the insight that it can provide is one of the most valuable assets a bank has to make informed decisions and drive profitability.

Taking the time to look at where you’ve been and where you want to be headed can ensure you chart the right course going forward.