Meet a valued member of our Spinnaker team of experts: Adam Searles. Adam brings an analytical rigor to organizational decision making, and while the numbers are a large piece of that story, he’s known most for his people-focused solutions. He’s the guy you turn to for operational efficiency, process development, reporting and building out a well-rounded analytics team.
A dedicated Virginia Tech fan and alum, Adam built his reputation through several roles at a Fortune 100 financial services company – starting off as an operations analyst and growing to lead several specialized, analytics teams in fraud and ultimately collections. And while he’s extremely proud of the work he did to increase the pay for call-center associates to a living wage, he’s enjoying the variety that comes along with working at Spinnaker, solving wildly different problems from day to day and being part of a team whose nimbleness and creativity enables quick, measurable progress.
Adam’s thoughtful and deliberate nature makes him a quartermaster of sorts on client engagements. His navigational secret is putting himself in the client’s shoes, meeting them where they are both on the project but also in terms of their headspace. And his secret to a happy home life – Pez Dispensers and time spent playing board games, Dungeons and Dragons or video games with his wife and friends.
10 Things about Adam:
Meet a valued member of our Spinnaker team of experts: Samantha Bourne. Samantha brings to bear more than 15 years of experience and leadership in risk management, underwriting and total claim payment solutions.
Spinnaker News 1 minute read
Organizational growth requires great intention and attention. It requires leaders who not only understand where they’re going, but how they’re going to get there. And luckily for Spinnaker, it favors organizations who set their stakes early and embody the analyst mindset of continual reevaluation and course correction.
1 minute read
Since change is a constant in banking, turning change management into a superpower is one of the smartest moves your bank can make right now. Internally, you’re no doubt addressing demands to launch new products and services for customers. At the same time, you’re dealing with external pressures such as regulatory updates and unpredicted events such as the coronavirus pandemic.
Program Build Out, Change Management, Compliance, Risk Management 2 minute read
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