--- title: Is your Issue Management Program Solving the Right Problems or Simply Tracking a list of symptoms? description: Spinnaker CEO Shawn Sweeney walks through what strong, sustainable issue management program and issue resolution actually looks like. image: https://www.spinnakerconsultinggroup.com/hubfs/Issue%20Management%20Program.png --- [![Spinnaker Consulting Logo](https://www.spinnakerconsultinggroup.com/hubfs/spinnaker-logo.svg "Spinnaker Consulting Logo")](https://spinnakerconsultinggroup.com) [tel:804.510.0768](tel:804.510.0768) Menu - [Culture](https://www.spinnakerconsultinggroup.com/culture) - [Work](https://www.spinnakerconsultinggroup.com/work) - [Differentiators](https://www.spinnakerconsultinggroup.com/differentiators) - [Insights](https://www.spinnakerconsultinggroup.com/insights) - [Experts](https://www.spinnakerconsultinggroup.com/experts) - [Contact Us](https://www.spinnakerconsultinggroup.com/contact) ![OneQuestion](https://www.spinnakerconsultinggroup.com/hubfs/OneQuestion.png) # Is your Issue Management Program Solving the Right Problems or Simply Tracking a list of symptoms?   ✅ Here's your #OneQuestion of the week: Is your issue management program solving the right problems or simply tracking a list of symptoms? When we review issue logs at banks, we often see the same patterns: 🔸 Weak or tactical root causes 🔸 Recurring issues with slightly different names 🔸 "Remediated" items that never actually addressed the risk Issue Management should reduce risk — not just track it. In this 60-second video, [CEO Shawn Sweeney](https://www.spinnakerconsultinggroup.com/expert/shawn-sweeney) walks through what strong, sustainable issue resolution actually looks like. 👉 Give it a watch. Then ask yourself: What would your issue log reveal? ## Articles By **This Author** ### [Own Your ESG Story and How You Tell It Feb 3, 2022 One of the hottest regulatory buttons coming into 2022 is environmental, social and governance (ESG) risk. In recent years, we’ve seen how the choices banks have made in investing in these areas or supporting clients with aligning missions have directly impacted their bottom line. Risk Management, Governance & Policy, Leadership Development 1 minute read](https://www.spinnakerconsultinggroup.com/insights/blog/forbes_esg) ### [Got Goals? Start with the One Thing that Matters Most Jan 21, 2022 There are countless attributes that can be used to define effective leadership, but when businesses are working toward ambitious growth goals, focus is critical. Throughout 2021, and particularly as our leadership team left the EntreLeadership conference in Dallas, this group has been focused on wrapping our arms around our One Thing: the singular habit or activity with the potential to drive the greatest impact. Business Strategy, Human Capital, Leadership Development 4 minute read](https://www.spinnakerconsultinggroup.com/insights/blog/entreleadership) ### [From submarines to C-suites: Applying military lessons to business today Nov 11, 2021 Echoing the steps of my father and grandfather, who both served in the military, I set my sights on service to country early on in my life, garnering a coveted spot at the U.S. Naval Academy with plans to earn my aviator’s wings. And while I earned my degree in aeronautical engineering, a submarine deployment during my academic training diverted my attention from the skies to deep waters. Business Strategy, Human Capital, Leadership Development 1 minute read](https://www.spinnakerconsultinggroup.com/insights/blog/submarine_lessons) - Let's **Talk** - [804.510.0768](tel:804.510.0768) - [info@spinnakerconsultinggroup.com](mailto:info@spinnakerconsultinggroup.com) - [mailto:info@spinnakerconsultinggroup.com](mailto:info@spinnakerconsultinggroup.com) - #### Subscribe To Our Blog Like how we think? Subscribe to have our articles delivered direct to your inbox each month. **Headquarters:** [8000 Franklin Farms Drive, Suite 100, Richmond, VA 23229](https://www.google.com/maps?ll=37.60197,-77.545775&z=17&t=m&hl=en&gl=US&mapclient=embed&cid=10375661570052893047) ©2026 Spinnaker Consulting Group. All rights reserved. - [Privacy Policy](https://www.spinnakerconsultinggroup.com/privacy-policy) ![](https://px.ads.linkedin.com/collect/?pid=552770&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Shawn Sweeney", "url" : "https://www.spinnakerconsultinggroup.com/onequestion/author/shawn-sweeney" }, "dateModified" : "2025-09-19T12:00:00.483Z", "datePublished" : "2025-09-19T12:00:00.000Z", "headline" : "Is your Issue Management Program Solving the Right Problems or Simply Tracking a list of symptoms?", "image" : [ "https://www.spinnakerconsultinggroup.com/hubfs/Issue%20Management%20Program.png" ], "mainEntityOfPage" : { "@id" : "https://www.spinnakerconsultinggroup.com/onequestion/is-your-issue-management-program-solving-the-right-problems-or-simply-tracking-a-list-of-symptoms", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.spinnakerconsultinggroup.com/hubfs/spinnaker-logo.svg" }, "name" : "Spinnaker Consulting Group" } } ```