Mega Rankin is a highly accomplished, versatile senior business leader with over 20 years of expertise in strategic planning, client management, revenue growth, and leadership development. Mega has a track record of driving organizational growth, optimizing operations, and building strong client relationships. Mega's key strengths include strategic vision, operational excellence, and the ability to lead and develop high-performing teams. Mega has successfully implemented transformative strategies and technologies to improve efficiency and drive revenue. With a deep understanding of financial services, Mega seamlessly navigates regulatory compliance and risk management challenges. Mega's career highlights include significant achievements in program leadership, business development, and cost savings through automation. Mega works with the Spinnaker Consulting Team as an Advisor, assisting clients to refine their problem statements, develop future state solutions, and implement sustainable outcomes.
Mega’s career began in retail banking with a super-regional financial institution, National City, at a time when branch banking was thought to be the new frontier in revenue generation. Capitalizing on her knowledge of branch banking, Mega played a pivotal role in creating sales enablement strategies, designing, and modeling incentive plans with a $30M budget, and consulting on CRM technology transformations. Pivoting into Credit Risk as the Credit Executive of Default Strategy at PNC Bank during the housing crisis in the early 2000s, she brought strategic thinking and process discipline to stabilize $49 billion in various assets by establishing a governance and oversight committee and working with the OCC and the newly forming CFPB to translate regulatory guidance into internal policies.
Mega joined Key Bank as Division Manager, Consumer Loan Services to transform the performance of the Consumer Loan Servicing function and restore high quality, efficient operational processes to the division that supported 777k accounts. Mega subsequently took ownership of the Default Management Division bringing sound leadership and applying a deep, fundamental understanding of how to best operationalize tasks and controls in alignment with regulatory expectations, as measured by audit outcomes.
Mega expanded her technical experience on the Strategic Operations & Lending Transformation Team at KeyBank, leading the Risk and Compliance workstream and acting as the liaison between the executive sponsor and the legal, compliance, and operational leaders to achieve regulatory obligations through technology implementation.
Mega directed and grew the Client Success organization at TrueAccord, providing executive leadership focused on client retention. She led the development and implementation of aggressive strategies to drive business growth and optimize operations. Mega interfaced with the Chief Executive Officer, Chief Product Officer, Vice President of Operations, and Chief Compliance Officer to ensure client expectations were achieved and to drive optimal performance across the inventory.
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