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Customer Channels & Operations Management, Risk Management & Regulatory Compliance

1 minute read

Building an Enterprise-Level Approach to Reduce Risk

Apr 23, 2020

Written by: Scott Summers

Following a period of rapid growth, a large US commercial bank realized it needed to rethink the way it organized its business units, as a means to create greater visibility into risk and opportunities. The organization’s Enterprise Risk Management (ERM) team tapped Spinnaker to help justify that transition and begin to envision what transformation might actually look like.

The results? What began as mapping swim lanes and processes developed into a business case – using a complex system that touched 10 business units, each with different controls – that was used to validate investment in an enterprise-level solution that drove greater transparency for customers, shareholders and regulators. For more details on this engagement, check out the full case study.