A top 30 US Bank leverages multiple third-party agile tools (e.g., Jira) in their software development process, each of which offers a dynamic user experience and operational reporting within the application. These tools are integrated but serve different purposes and produce distinct datasets. There was no way to get an end-to-end view of software development performance, nor a way to ensure regulatory controls were being adhered to in software development.
Establish standards for how agile practitioners interact with their agile tools, acquire data from the tools, and produce analytics and reporting that provide meaningful insights into how software development is achieved. The solution must accommodate the uniqueness and customization of each LOB, while also providing a standard way of measuring effectiveness across the entire software development ecosystem.
Spinnaker consultants defined and implemented the processes and established the initial services provided by the Business Agility analytics function. Their leadership helped us establish this critical service. Spinnaker consultants own the outcome; not just the task. My experience with the Spinnaker team leads me to believe they care about our team’s service, product, experiences and outcomes as much as I do. Enterprise Head of Agile Technologies
The Spinnaker team played an integral role in a four-pronged approach to the challenge: