Customer Channels & Operations Management
1 minute read
Sep 30, 2016
Written by: Shawn Sweeney
When I begin working with a new client or team, there’s one thing I listen for to give me an indication of how well the team delivers. The questions, or lack thereof, that the leader asks. To ensure consistent delivery, leaders need to be asking these critical questions on a regular basis:
Because these questions are so critical to success, we’ll spend more time in future blogs diving deeper into each one. Until then, make sure you’re using these powerful questions on a regular basis.
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